1. RENTING POLICY:
1. JEWELRY RENTING CONCEPT:
Responding to the high frequency of collaboration requests we have , we decided to create a renting concept for our pieces.
This concept does not apply for individuals purposes , it only applies for creative content creation. If you´re a stylist , art director , photographer
( you name it ) and you want to use our pieces for a photoshoot , videoclip , videoshoot , etc you can go ahead and fill our renting form
This way we , as a company , don´t be sending free items and we both benefit from the content you want to create with our jewelry.
It´s pretty easy and simple. You request what you want , once your request is approved , you use it and then you return it.
You will be refunded in 93% of your original payment. Please note , shipping is complimentary on US exchanges, although customers outside the US are responsible for shipping fees , which means that , your shipping charges are not refundable.
We will be happy to help you and to collaborate with you.
1.2 RENTING PROCESS:
After your renting request is approved , your form is filled , the next step will be the purchase of the items you would like to use.
We will hold your payment , send you your pieces and after the renting period expired and we receive the pieces , we will refund you 93% of your order. (7% are related with taxes and duties) . Please note, shipping is complimentary on US exchanges, although customers outside the US are responsible for shipping fees , which means that , your shipping charges are not refundable.
You have 5 days from the date you received your order to proceed your return. Returns that are broken , scratched , have missing pieces or not in it´s original form will not be accepted or refunded and will be sent back to
you. There are no exceptions to this. All other merchandise that is in proper condition the way it was sent it will be refunded to your original form of payment.
The following is our renting form. (Our responsibility form will be sent to you via e-mail after the renting agreement is approved.)
1.3 RETURNING PROCESS:
Shipping is complimentary on all exchanges, although customers outside the US are responsible for shipping fees.
We prefer that items are returned to us via our own service so that they are protected and insured. For that we will provide you a return shipping label.
If you´re outside the US send your purchase to the following address:
92SW 3rd st #3905
Miami , FL , 33130